TESTIMONIALS

 

October 6, 2015
KARYL / USA
I got it! Thanks so much; I am anxious to start this beauty! I was having e-mail problems and appreciate the extra effort you gave to this issue, thanks again, Karyl.

 

September 24, 2015
SHEILA / AUSTRALIA
The parcel arrived yesterday, brilliant service, thank you, Sheila.

 

July 18, 2015
EvANA / AUSTRALIA
Hello. I live in the country not far from Perth but far enough not to be able to get crafts and materials easily. Thanks for a great service.
Regards, Evana

 

July 7, 2015
PETA / AUSTRALIA
What a wonder you are! Thank you so much for your efforts on my behalf. Kind regards and once again, thank you so much for taking the time and providing service over and above!!!

 

July 3, 2015
LESLEY / CUSTOMER
Thank you so much for your quick fix of this problem.
:)

 

June 30, 2015
CHRIS / MORNINGTON AUSTRALIA
Thanks Kim, So those testimonials are correct; you are prompt and wonderful. (I thought they were too good to be true.)
Warm regards, Chris

 

MAY 18, 2015
VICKY / UK
Hi Kim, Thank you very much for getting back to me, as others have said, great customer service. Kind regards, Vicky.

APRIL 10, 2015
JACKIE / AUSTRALIA
You are the bomb! Thank you Kim! Jackie

MARCH 27, 2015
BERENICE / AUSTRALIA
Hi Kim,Received the wool as promised yesterday. Thank you so much. Really appreciate it. Have a great weekend. Cheers Berenice 😊

MARCH 26, 2015
CHRIS / AUSTRALIA
Dear Kim, Many, many thanks for the wool. I thought I needed to download the Pattern Book myself, and could not do it from the Invoice received on Friday. I decided to wait till  I received the wool and then ask you how to do this. Thank you SO MUCH. I now have the info to join Pay Pal. I have subscribed to your magazine too.  The Summer Knitwear Collection is just beautiful. Thank you again Kim. I am sorry for all the help I needed to obtain this order, and I Thank You for your patience in helping me. Looking forward to future dealings with your company.

MARCH 15, 2015
DEBORAH / Fremantle AUSTRALIA
Wow that was quick! Thanks Kim, Best wishes, Deborah

JANUARY 27TH, 2015
HANNAH / AUSTRALIA
Hi Kim, Thank you so much again you were a great help. I have decided to go with Peru, dusk, taffeta and dove and have ordered them online.

JANUARY 22, 2015
KIM / AUSTRALIA
Thank you very much Kim.I really appreciate your great service. Look forward to the yarn.

JANUARY 12, 2015
SUE / AUSTRALIA
Thankyou Kim - I’m sure I will be happy with that.  My experience so far with your wool is that it is wonderful and the colours - beautiful.  I’m just finishing off the Heirloom Quilt Kit and i'm very very happy with it. Thanks again  Cheers, Sue

JANUARY 4th, 2015
GEORGINA / AUSTRALIA
Kim, thanks for your quick reply. I thought you might be on leave enjoying some summer holidays, but no… Kind regards

JANUARY 3rd, 2015
JEN / AUSTRALIA
Hi Kim
Thank you! I didn't expect such a quick answer. I'll take up the needles again.

JANUARY 1st, 2015
CHRISTY / NZ
Dear Kim, Thank you so much for your attention and speedy email.  In fact, the kit showed up today ; I feel silly for writing, when of course, the holidays do cause delays. Many thanks for your communication and I look forward to using the kit. Happy New Year, Christy

OCTOBER 25, 2014
SANDRA / NEW ZEALAND
Hi Kim, Many thanks for your email.  Impressed by your efficiency! And thank you for the refund.  I am finishing off a blanket hence the small order!

 

SEPTEMBER 8, 2014
MONIQUE  / Longueville NSW, AUSTRALIA
Hi Kim, Thanks for the quick reply . I’ll start knitting straight away with your beautiful wool and pattern.

SEPTEMBER 4, 2014
JULIE / UK
Hi Kim, Thanks once again for your help & promptness - that worked.
Thanks again, Cheers Julie

AUGUST 25, 2014
MARGARET / Leongatha VIC, AUSTRALIA
What a great service.  Thank you so much for your information.   You have done well as I have been looking at books, emailing and trying to find this pattern for at least 3 years!  Warm regards Marg

JUNE 18, 2014
ASA / INTERNATIONAL
Thanks ever SO much for a super quick reply, great customer service! 
The patterns number is 319 ("Classic yoke sweater")
Thanks again :) Asa 

JUNE 10, 2014
TANYA / AUSTRALIA
Wow, thanks for your prompt, after-hours reply!! That’s great, I’ll keep a lookout for it. I’ve just sent you another enquiry, this time about a digital pattern. Thanks again,Tanya

 

JULY 4, 2014
JULIE / Merewether Heights NSW, AUSTRALIA
Hi Kim, I ordered my wool Tuesday arvo & it has arrived in Newcastle NSW on Friday lunchtime.
Thank you very much for GREAT SERVICE & advice.

 

MAY 16, 2014
CLAIRE / Bull Creek WA, AUSTRALIA
Many thanks for letting me know about the new stock. I was amazed to receive my wool this morning at 11am !!!  Am so excited to get started .....the wool is really gorgeous , 
and I love the colour.

 

MAY 2, 2014
MELISSA / AUSTRALIA
Thanks so much Kim. I'll get started right away!
I appreciate you getting back to me so quickly.

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APRIL 30, 2014
VIVIENNE / AUSTRALIA
thank you for your prompt reply, I will place my order this afternoon.

APRIL 30, 2014
AMANDA / Preston Vic, AUSTRALIA
Hi there,
That's wonderful and very kind of you. 
Thank you so much. I look forward to completing the project. Have a great day

APRIL 16, 2014
JENNIFER / AUSTRALIA
Thanks so much for your prompt response - enjoy Easter - I'll be knitting!!

 

APRIL 11, 2014
LAURA / Coloma WI USA
Thanks for responding in such a timely manner.

APRIL 10, 2014
BERENICE / Lennox Head NSW, AUSTRALIA
Thank you so much for your quick response. 
After looking at the pattern in detail I've decided to do the short sleeve version instead so I have enough wool. 
The Mulberry Silk Georgette is truly beautiful.
Cheers
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DECEMBER 2, 2013
JUDITH / USA 
WOW! Thanks for your prompt reply! 

 

FEBRUARY 13, 2013
LIZ / NSW / AUSTRALIA
Yarn arrived today!  I am so impressed with your service!!!
Thank you!!

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NOVEMBER 28, 2012
MARY / WA / AUSTRALIA
Thanks Amanda what a great service.  I will be ordering more yarn from you.
Thanks again Mary

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NOVEMBER 15, 2012
ELIZABETH / QLD / AUSTRALIA
Thank you.  My parcel arrived yesterday.  The 'lucky dip' of wools did not disappoint - it is just lovely.
Kind regards
Elizabeth|
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 JUNE 27, 2012

LEANNE / VIC / AUSTRALIA

That's fantastic, I will place the order now.

Thank you so much for your help, your customer service is beyond compare.

Regards Leanne

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JUNE 8, 2012

CATH / NSW / AUSTRALIA

Thanks so much - the wool is sooooo beautiful, arrived just in time for the long weekend!

Cheers

Cath

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JUNE 8, 2012

LEANNE / AUSTRALIA

Thank you. Your customer service is outstanding.
Regards
Leanne

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APRIL 12, 2012
SHERYL / AUSTRALIA

I saw Jo Sharp advertised in the Better homes and garden knitting book, I ordered the wool to make the mohair cardigan in the knitting book I knitted it in black and then ordered more wool to knit it in red, excellent delivery service, and also the bamboo needles are excellent, thank you very much you didn’t have the 3.25 needles in bamboo and you sent me a free set of steel ones thank you very much again for a wonderful service.

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MARCH 2, 2012

SUSANNE / NSW / AUSTRALIA

Thankyou your yarns and patterns are really beautiful, I have been knitting for 45 of my 52 years of life and its lovely to see such a fresh take.

Regards Susanne

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JANUARY 23, 2012

CATHERINE / WA / AUSTRALIA 

Hi

I would just like to thankyou for sending my book order so quickly (I received them today).  I can't wait to get started on my next jumper!

Many Thanks  Catherine

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DECEMBER 1, 2011

BECKY / TEXAS / USA

Your customer service is beyond supperb!!!! Thanks so much! Becky

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OCTOBER 24, 2011

JULIA / NSW / AUSTRALIA

Thanks Amanda! Great service, as usual!

Julia

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SEPTEMBER 23, 2011

KATE / QLD / AUSTRALIA

Hi Deborah

I have to say, I can't tell you how impressed I am.  My order arrived this morning and I already have cast on!!!!

I can't thank you enough.  Your service and delivery is outstanding.

Tks  Kate 

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AUGUST 12, 2011

CHANTAL / QUEBEC / CANADA

Deborah

Thank you for the follow up.  I got the note yesterday.  It is close from my place.  I should be able to go today.

Again thank you for the 5 star service I have been experiencing since I started buying on line from you.  I hope to go directly to Jo Sharp one day on a much awaited Australia Trip.

Chantal

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AUGUST 11, 2011

HELEN / QLD / AUSTRALIA

Hi Deborah and Amanda

Just letting you know the yarn has arrived this morning and the credit back via PayPal has been received.

Thanks so much for your assistance and great service this week.

Regards  Helen

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AUGUST 5,2011

KAY / WA / AUSTRALIA

I'll be ordering again.  Very impressed - it was on my door step yesterday & I love it.

Kay

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JULY 28, 2011

Judith / QLD / AUSTRALIA

Wools arrived yesterday, I am so excited about knitting with these yarns.

Many Thanks Judith

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FEBRUARY 15, 2011

WENDY / NSW / AUSTRALIA

Many Thanks for the copy of Knit Issue 6.  I will enjoy many happy hours of knitting.  I love your patterns and yarn. Most sincerely Wendy

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FEBRUARY 3, 2011

KATRINA / NSW / AUSTRALIA

Can I please say that the Jo Sharp Cotton yarns are the most wonderful yarns I have ever knitted.  Well Done.

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SEPTEMBER 19, 2010

SARAH / NEW ZEALAND

Thankyou my order has arrived.  Great service and beautiful books.

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MAY 10, 2010

ANNE / QLD / AUSTRALIA

Thanks for getting the order through. I am really happy with the colours, your prompt response and service.

Again, many thanks, Anne

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MAY 7,2010

SIOBHAN / WA / AUSTRALIA

Thank you so much for all your help! Every one likes good customer service and yours has been AMAZING! and it is greatly appreciated.
PS I love the yarn and look forward to getting more

Kind regards Siobhan

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APR13, 2010

CHRISTINE / NSW / AUSTRALIA

Firstly I'd like to thank you for the modern and versatile knitting patterns that you have. I went searching on the internet for 'contemporary or funky' patterns after being so disillusioned by what is available. Also the yarns in your range are superb. Secondly the service! Delivered to the door the day after ordering is fantastic. Thanks again chris

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MAR 25,2010

SUSAN / NSW / AUSTRALIA

Dear Jo Sharp staff

thank you for quickly mailing the gorgeous butternut Silkroad DK Tweed.  As usual, the yarn is nothing short of sensational.

Kind regards

Susan
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MAR 4, 2010

REBEKAH / VIC / AUSTRALIA

Dear Jo Sharp Pty Ltd,

Having just received my second order of yarn from your website, I feel compelled to write to say thank you and well done for your excellent service. On both occasions the yarn has arrived within 2-3 of days of ordering (and exactly when you said it would). The progress emails have been most appreciated. I will certainly pass the word around to all of my friends as this level of professional service is sadly not easy to find elsewhere. 

Kind Regards,

Rebekah

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FEB 1, 2010

 

MARNA/MINNESOTA/ USA

 

Hello - thank you for your quick response to my order!  I received my yarn in Minnesota more quickly than I receive things locally.

 

Marna

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JAN 29, 2010

 

 

JEN /NSW /AUSTRALIA

 

Hi, Thank you for such a fast turn around, I wasn't expecting delivery until next week! 

Thanks again Jen

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JAN 20, 2010

 

PATRICIA/TOWNSVILLE/AUSTRALIA

I am writing to express my amazement at the quick delivery of my order.It has just hit my front door - from your warehouse to Townsville in 24 hours - thankyou so much - you do have the greatest delivery service out of all the wool shops I deal with on the web and of course, the wool is devine...thankyou Patricia

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SUSAN / QUEENSLAND / AUSTRALIA

Just wanted to let you know that my order for yarn, book and sprig arrived this morning.
I am really happy thank you. Having just placed the order on Monday night and receiving it so quickly is fantastic.

I will definately keep ordering through you. Thank you!!

Susan

 

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STACEY / VICTORIA / AUSTRALIA

Hi

Just wanted to let you know I received the two books this morning!
Fantastic service - so quick.
 
thanks Stacey 

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NATALIE / VICTORIA / AUSTRALIA

Dear Jo Sharp & Co,
 
As a first time knitter. I saw a lovely cardigan in a shop in Wangaratta VIC AUS and I liked it so much I purchased a pack that it came in (Origami Bolero) and decided to take up knitting. I then decided to make another in different colours and placed an order with you online (thinking it would take some time). I was most surprised and happy to find it delivered the very next morning.
Your effort is amazing and I couldn't help but say Well Done and Thankyou!!
 
Kind Regards Natalie

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DEC 6, 2009
PENNY / NSW / AUSTRALIA

Hi Amanda,

Much appreciate your response and I have received the yarn today.  Again, want to say how much I love Jo's designs - they are a cut above anyone else I have found here, so keep up the good work!
 
Wishing you a very Merry Christmas and exciting 2010.
Regards,
 
Penny

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HELEN / AUSTRALIA

Hi

My first order through josharp.com arrived so promptly  - a fantastic  surprise when the delivery turned up at 7:30am the other day.

thank you Helen

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SEP 22,2009

WENDY / NSW AUSTRALIA

Just a note of thanks. My order was received the very next day. I love the yarn and the fast and efficient service. Many thanks

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